Terms & Conditions
Last Updated: May 28, 2026.
Welcome to Rocket Riches (rocketriches-nz.co). Please read these Terms and Conditions carefully before using our services. By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. General Provisions
These Terms and Conditions constitute a legally binding agreement between you (the "Punter") and Rocket Riches. We provide an online platform for playing various digital casino games, specifically including a wide selection of pokies. By registering an account, you confirm that you are at least 18 years of age and of sound mind to enter into a binding contract.
Rocket Riches operates in alignment with the regulatory landscape of New Zealand. While offshore gambling is not strictly prohibited for individuals in New Zealand, punters must ensure their participation complies with the Gambling Act 2003 and any subsequent amendments regulated by the Department of Internal Affairs and the Gambling Commission.
2. Eligibility and Account Registration
To participate in games at Rocket Riches, you must register for an account.
2.1. Eligibility: You must be 18 years of age or older. It is a criminal offense for anyone under the age of 18 to gamble. We reserve the right to request proof of age and identity at any time. If we cannot verify your age, we reserve the right to suspend or close your account.
2.2. Accuracy of Information: All information provided during registration — including your name, residential address, date of birth, and email address — must be accurate, complete, and truthful. You are responsible for keeping your account details updated.
2.3. Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be deemed your own. If you suspect unauthorized access, contact [email protected] immediately.
2.4. One Account Policy: Each punter is permitted to maintain only one account. Duplicate accounts are prohibited. We reserve the right to terminate any duplicate accounts and forfeit any winnings derived from them.
3. Financial Transactions and NZD Accounts
Rocket Riches processes transactions primarily in New Zealand Dollars (NZ$).
3.1. Deposits: We offer various payment methods including POLi, Visa, Mastercard, Neosurf, bank transfers, and accepted cryptocurrencies. By depositing funds, you acknowledge that you are using your own money and the payment methods belong to you.
3.2. Withdrawals: We strive to provide fast withdrawals for our Kiwi punters. Before your first withdrawal, you may be required to complete a Know Your Customer (KYC) verification process. This involves providing copies of government-issued identification and proof of address.
3.3. Transaction Limits: Minimum and maximum deposit and withdrawal limits apply. These are set to maintain security and manage operational flow. Please check the cashier section for specific limits related to your chosen method.
3.4. Currency Conversion: If you deposit funds in a currency other than NZD, currency conversion fees may apply as dictated by your bank or payment provider.
4. Bonus Policy and Promotions
We know our punters are keen on getting extra value. We offer various bonuses and promotions to enhance your experience.
4.1. Wagering Requirements: Unless otherwise stated, all bonuses are subject to wagering requirements before they can be converted into withdrawable cash. Standard wagering requirements are 35x the bonus amount.
4.2. Bonus Abuse: Engaging in irregular play, including but not limited to "bonus hunting," using multiple accounts to claim bonuses, or placing lopsided bets to clear wagering requirements, will result in the immediate forfeiture of bonuses and potential account closure.
4.3. Game Weighting: Not all games contribute equally to wagering requirements. Pokies generally contribute 100%, while table games may contribute significantly less. Check the promotional terms for each specific offer.
5. Responsible Gambling
At Rocket Riches, we want your experience to be "sweet as." However, we recognize that gambling can become problematic. We are committed to fostering a safe environment.
5.1. Self-Exclusion: If you feel that your gambling is becoming a problem, you can request a self-exclusion period. During this time, your account will be restricted, and you will not be able to log in or make deposits.
5.2. Deposit Limits: You may set daily, weekly, or monthly deposit limits through your account settings to help manage your budget.
5.3. Support Resources: If you or someone you know is struggling, we strongly encourage you to reach out to professional organizations. The Problem Gambling Foundation of New Zealand provides specialized support. You can reach them at 0800 664 262.
5.4. Reality Checks: We encourage punters to utilize our "reality check" tools to monitor the time spent playing on the site.
6. Anti-Money Laundering (AML) and Counter-Terrorism Financing
Rocket Riches complies with international Anti-Money Laundering regulations. We employ strict monitoring to prevent the use of our services for illicit activities.
6.1. Source of Funds: We reserve the right to demand documentation regarding the source of funds deposited into your account. This may include bank statements or evidence of income.
6.2. Monitoring: All transactions are monitored. Any suspicious activity, including unusually large transactions or patterns indicative of money laundering, will be reported to the appropriate authorities.
6.3. Compliance: By using our site, you agree to cooperate fully with our AML procedures. Failure to provide requested documentation may result in account termination and the withholding of funds while an investigation is conducted.
7. Intellectual Property
All content on rocketriches-nz.co — including logos, designs, game code, text, graphics, and software — is the property of Rocket Riches or its licensed content providers. You are granted a limited, non-exclusive license to use the site for personal, non-commercial purposes only. Unauthorized reproduction, modification, or distribution of this content is strictly prohibited.
8. Limitation of Liability
Rocket Riches provides its services on an "as is" and "as available" basis. To the fullest extent permitted by law:
8.1. Disclaimer: We do not guarantee that our services will be uninterrupted, error-free, or free of viruses. We are not liable for any loss resulting from technical malfunctions, internet connectivity issues, or hardware failures.
8.2. Limitation: Under no circumstances shall Rocket Riches be liable for any indirect, incidental, or consequential damages arising from your use of the site, even if we have been advised of the possibility of such damages.
8.3. Punter Responsibility: You acknowledge that gambling involves inherent risks of financial loss. You participate at your own risk and accept full responsibility for any losses incurred.
9. Termination of Account
We reserve the right to terminate or suspend your account at our sole discretion, without prior notice, if:
- You breach any term of this agreement.
- We suspect you are involved in fraudulent or illegal activity.
- You violate our responsible gambling policies.
- Your account remains inactive for an extended period.
Upon termination, all outstanding obligations between you and Rocket Riches will become due.
10. Dispute Resolution
We aim for every interaction to be "chur," but we understand disputes may arise.
10.1. Complaints Process: If you have a complaint, please contact our support team at [email protected]. Please provide a detailed explanation of the issue, along with any relevant transaction IDs or timestamps.
10.2. Escalation: We will make every effort to resolve your concern within 14 business days. If a resolution cannot be reached through our support team, you may request further escalation to our management team.
10.3. Final Decision: While we strive for fairness, we reserve the right to make the final determination on disputes based on our internal records and logs.
11. Changes to Terms
We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or market conditions. We will notify you of any material changes via email or through a notice on our website. Your continued use of the site after such changes constitutes your acceptance of the updated terms.
12. Governing Law and Jurisdiction
These terms are governed by the laws applicable to the jurisdiction under which we operate. While we cater to New Zealand punters, the validity, construction, and performance of these Terms and Conditions shall be governed by international gaming laws and the laws of our primary licensing jurisdiction. Any disputes that cannot be settled amicably shall be subject to the exclusive jurisdiction of the relevant arbitration body or court as dictated by our licensing authority.
13. Miscellaneous
13.1. Entire Agreement: These Terms and Conditions, together with our Privacy Policy and Bonus Terms, constitute the entire agreement between you and Rocket Riches.
13.2. Severability: If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
13.3. Waiver: Our failure to enforce any right or provision of these terms will not be deemed a waiver of such right or provision.
13.4. Force Majeure: We shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, or failures of telecommunications networks.
13.5. Language: In the event of any discrepancy between the English version of these terms and any translated version, the English version shall prevail.
14. Contact Information
If you have any questions, concerns, or need assistance regarding your account or these terms, please do not hesitate to contact our support team:
Email: [email protected].
We value our punters and are here to help ensure your time at Rocket Riches is enjoyable. Thank you for choosing us, and we wish you the best of luck with your gaming journey. Chur!
